Experienced Service Advisor
Harrisonburg Hyundai Harrisonburg Hyundai Harrisonburg, VA Harrisonburg, VA $45,000 - $79,000 a year $45,000 - $79,000 a year 23 hours ago 23 hours ago 23 hours ago We are in need of a Assistant Service Manager/Service Advisor at Harrisonburg Automall ! Must have new car dealership experience! Eagerness to provide the best customer service and work within a team environment Accountability for meeting and exceeding goals set forth by the Service Manager Willingness to communicate to our client how to best maintain their vehicle Sales experience preferred for this position
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions.
Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control and dispatching of repair orders.
Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
Customer facing experience preferred Automotive service advisor experience.
Ability to read, write and speak English fluently.
Bi-Lingual (Spanish) a big plus! Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Proficient use of computers/business machines We offer outstanding compensation, based on performance, and an attractive benefit package to the right candidates.
If you feel that this position is what you have been looking for, apply today ! EXTRA consideration for Bi-Lingual (Spanish) applicants !!.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions.
Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control and dispatching of repair orders.
Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
Customer facing experience preferred Automotive service advisor experience.
Ability to read, write and speak English fluently.
Bi-Lingual (Spanish) a big plus! Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Proficient use of computers/business machines We offer outstanding compensation, based on performance, and an attractive benefit package to the right candidates.
If you feel that this position is what you have been looking for, apply today ! EXTRA consideration for Bi-Lingual (Spanish) applicants !!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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