Commercial Lines Customer Service Representative
Harrisonburg, VA Harrisonburg, VA Full-time Full-time $40,000 - $75,000 a year $40,000 - $75,000 a year Urgently hiring experienced Commercial Lines Client Managers.
We are looking for a seasoned client manager to grow alongside us.
Hammond Insurance offers competitive compensation, through a combination of salary and a robust benefits package to match.
With Hammond Insurance you can expect:
401k accompanied by 10% employer match Robust benefits package that includes 100% coverage of medical, dental, and life insurance as well as short-term and long-term disability Responsibilities Maintain proper level of communication and build effective relationships with clients Maintain strong collaboration with agency staff members and carrier staff Identify sales opportunities within commercial lines and cross-sales opportunities for other agency departments Acquire updated client information to submit to carriers, for quotes, renewals and endorsements Review the client's potential exposure to loss, explain and recommend coverage upgrades and options to meet the client's specific needs and provide quotes Market and write new policies for clients Review and analyze new and renewal policies for accuracy and initiate corrective action as needed Facilitate claims with appropriate follow up Maintain proper documentation of all customer files Resolve issues related to billing, policy renewals and endorsements, loss control requirements, audits, cancellations and reinstatements Respond to policy coverage related questions in a timely and professional manner Issue proof of insurance as needed Perform customer service tasks in meeting agency objectives, adhering to agency standards and workflows Respond to various carrier requests Accept and process premium payments Maintain updated knowledge of policy provisions and coverages available for all commercial lines insurance products Maintain updated information on carrier products and guidelines Manage time and workload to consistently meet client and policy deadlines Assist in training new hires Consistently support other agency team members Perform other duties as assigned for the success and maintenance of the agency Qualifications Self-starter with a strong work ethic and enthusiastic attitude Reliable, resourceful and goal-oriented Excellent organizational skills and the ability to work in a fast-paced setting Strong written and verbal communication skills, active listening skills, and the desire to expand your knowledge base within the insurance industry.
Job Type:
Full-time Pay:
$40,000.
00 - $75,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Harrisonburg, VA:
Reliably commute or planning to relocate before starting work (Preferred) License/Certification:
Property & Casualty License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a seasoned client manager to grow alongside us.
Hammond Insurance offers competitive compensation, through a combination of salary and a robust benefits package to match.
With Hammond Insurance you can expect:
401k accompanied by 10% employer match Robust benefits package that includes 100% coverage of medical, dental, and life insurance as well as short-term and long-term disability Responsibilities Maintain proper level of communication and build effective relationships with clients Maintain strong collaboration with agency staff members and carrier staff Identify sales opportunities within commercial lines and cross-sales opportunities for other agency departments Acquire updated client information to submit to carriers, for quotes, renewals and endorsements Review the client's potential exposure to loss, explain and recommend coverage upgrades and options to meet the client's specific needs and provide quotes Market and write new policies for clients Review and analyze new and renewal policies for accuracy and initiate corrective action as needed Facilitate claims with appropriate follow up Maintain proper documentation of all customer files Resolve issues related to billing, policy renewals and endorsements, loss control requirements, audits, cancellations and reinstatements Respond to policy coverage related questions in a timely and professional manner Issue proof of insurance as needed Perform customer service tasks in meeting agency objectives, adhering to agency standards and workflows Respond to various carrier requests Accept and process premium payments Maintain updated knowledge of policy provisions and coverages available for all commercial lines insurance products Maintain updated information on carrier products and guidelines Manage time and workload to consistently meet client and policy deadlines Assist in training new hires Consistently support other agency team members Perform other duties as assigned for the success and maintenance of the agency Qualifications Self-starter with a strong work ethic and enthusiastic attitude Reliable, resourceful and goal-oriented Excellent organizational skills and the ability to work in a fast-paced setting Strong written and verbal communication skills, active listening skills, and the desire to expand your knowledge base within the insurance industry.
Job Type:
Full-time Pay:
$40,000.
00 - $75,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Harrisonburg, VA:
Reliably commute or planning to relocate before starting work (Preferred) License/Certification:
Property & Casualty License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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