Patient Care Specialist - Front Desk
Harrisonburg, VA Harrisonburg, VA Full-time Full-time Estimated:
$35.
6K - $45.
1K a year Estimated:
$35.
6K - $45.
1K a year 12 hours ago 12 hours ago 12 hours ago As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Primary duties include answering phones, scheduling appointments, and answering patient questions.
In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Click https:
//youtu.
be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Benefits:
Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity.
Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords:
Indeed, Talroo-Allied Health, Monster Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Schedules appointments or outpatient procedures under general supervision, including required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Completes check-in and check-out functions to include collection of co-pays and requests for medical records.
Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, and insurance companies, greeting all patients and visitors with a smile, etc.
Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and complex problems.
Must be flexible, enthusiastic, and energetic.
Bilingual, English-Spanish required.
Three (3) years Clerical, Customer Service experience required.
One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
Experience with Electronic Medical Record systems preferred.
An Associate's level degree in lieu of the required experience will be considered.
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Schedules appointments or outpatient procedures under general supervision, including required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Completes check-in and check-out functions to include collection of co-pays and requests for medical records.
Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, and insurance companies, greeting all patients and visitors with a smile, etc.
Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and complex problems.
Must be flexible, enthusiastic, and energetic.
Bilingual, English-Spanish required.
Three (3) years Clerical, Customer Service experience required.
One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
Experience with Electronic Medical Record systems preferred.
An Associate's level degree in lieu of the required experience will be considered.
High School Grad or Equivalent Microsoft Word Typing Speed 30
WPM Writing Reading Comprehension Service Orientation Speaking Coordination Technology/Computer Critical Thinking Active Listening Mathematics Time Management Microsoft Excel Coding.
Estimated Salary: $20 to $28 per hour based on qualifications.
$35.
6K - $45.
1K a year Estimated:
$35.
6K - $45.
1K a year 12 hours ago 12 hours ago 12 hours ago As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Primary duties include answering phones, scheduling appointments, and answering patient questions.
In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Click https:
//youtu.
be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Benefits:
Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity.
Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords:
Indeed, Talroo-Allied Health, Monster Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Schedules appointments or outpatient procedures under general supervision, including required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Completes check-in and check-out functions to include collection of co-pays and requests for medical records.
Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, and insurance companies, greeting all patients and visitors with a smile, etc.
Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and complex problems.
Must be flexible, enthusiastic, and energetic.
Bilingual, English-Spanish required.
Three (3) years Clerical, Customer Service experience required.
One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
Experience with Electronic Medical Record systems preferred.
An Associate's level degree in lieu of the required experience will be considered.
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Schedules appointments or outpatient procedures under general supervision, including required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Completes check-in and check-out functions to include collection of co-pays and requests for medical records.
Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, and insurance companies, greeting all patients and visitors with a smile, etc.
Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and complex problems.
Must be flexible, enthusiastic, and energetic.
Bilingual, English-Spanish required.
Three (3) years Clerical, Customer Service experience required.
One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
Experience with Electronic Medical Record systems preferred.
An Associate's level degree in lieu of the required experience will be considered.
High School Grad or Equivalent Microsoft Word Typing Speed 30
WPM Writing Reading Comprehension Service Orientation Speaking Coordination Technology/Computer Critical Thinking Active Listening Mathematics Time Management Microsoft Excel Coding.
Estimated Salary: $20 to $28 per hour based on qualifications.
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