Medical Office Receptionist (Patient Care Coordinator)
HEARING AID COMPANY HEARING AID COMPANY Harrisonburg, VA Harrisonburg, VA Full-time Full-time $15 - $17 an hour $15 - $17 an hour 6 days ago 6 days ago 6 days ago We are customer-centric, supportive and rewarding.
Our work environment includes:
On-the-job training Growth opportunities $14.
00- $17.
00/Hour plus Monthly Bonus Opportunities! Monday-Friday, 9:
00 AM-5:
00 PM (No nights or weekends!) Primary Function The Patient Care Coordinator, or PCCs, primary responsibility is to professionally manage the patient process through the administration of the front office including answering patient calls, scheduling appointments, processing insurance verifications, completing administrative and financial reports, creating invoices, and ordering equipment and supplies.
The primary goal of the PCC is to provide excellent customer service in a professional atmosphere.
Objectives & Goals The PCC will strive to increase revenue by ensuring patients are scheduled in an efficient manner and reach or exceed targeted sales & marketing goals.
Responsibilities Greet all visitors.
Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).
Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.
Schedules follow-up appointments.
Ensures quality customer service.
Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.
Verify patients' insurance eligibility and benefits through all insurance carriers.
Collects and distributes mail, messages, and reports to the appropriate staff members.
Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.
Respects patients by recognizing their rights and maintaining confidentiality.
Makes phone calls to existing patients generate business (no cold-calling).
Assists the HCP by executing the Cleaning Process on patients' hearing instruments.
Prepare and generate reports for the clinic and corporate office.
Maintain the cleanliness of the office.
Perform a variety of additional administrative.
All other duties as assigned.
Qualifications & Requirements High School diploma or equivalent is required.
Two (2) years previous medical or general office experience preferred.
Two (2) years previous customer service experience preferred.
Must be well organized and able to multitask efficiently.
Must have the ability to communicate effectively in English.
Must be proficient in MS Office and have good computer skills.
Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.
Compensation & Benefits $13.
00- $17.
00/hour, DOE Monthly Bonus Opportunities Full-time (40 hours/ week), Monday-Friday, 9am-5pm (No evenings or weekends!) Health, Vision, Dental, Life Insurance, Short-Term & Long-Term Disability, FSA and More 401(k) Plan Paid Vacation, Paid Personal Days, and Paid Holidays No phone calls or staffing agencies, please.
Please submit your resumes online ONLY please.
Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Healthcare setting:
Clinic Medical office Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our work environment includes:
On-the-job training Growth opportunities $14.
00- $17.
00/Hour plus Monthly Bonus Opportunities! Monday-Friday, 9:
00 AM-5:
00 PM (No nights or weekends!) Primary Function The Patient Care Coordinator, or PCCs, primary responsibility is to professionally manage the patient process through the administration of the front office including answering patient calls, scheduling appointments, processing insurance verifications, completing administrative and financial reports, creating invoices, and ordering equipment and supplies.
The primary goal of the PCC is to provide excellent customer service in a professional atmosphere.
Objectives & Goals The PCC will strive to increase revenue by ensuring patients are scheduled in an efficient manner and reach or exceed targeted sales & marketing goals.
Responsibilities Greet all visitors.
Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).
Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.
Schedules follow-up appointments.
Ensures quality customer service.
Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.
Verify patients' insurance eligibility and benefits through all insurance carriers.
Collects and distributes mail, messages, and reports to the appropriate staff members.
Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.
Respects patients by recognizing their rights and maintaining confidentiality.
Makes phone calls to existing patients generate business (no cold-calling).
Assists the HCP by executing the Cleaning Process on patients' hearing instruments.
Prepare and generate reports for the clinic and corporate office.
Maintain the cleanliness of the office.
Perform a variety of additional administrative.
All other duties as assigned.
Qualifications & Requirements High School diploma or equivalent is required.
Two (2) years previous medical or general office experience preferred.
Two (2) years previous customer service experience preferred.
Must be well organized and able to multitask efficiently.
Must have the ability to communicate effectively in English.
Must be proficient in MS Office and have good computer skills.
Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.
Compensation & Benefits $13.
00- $17.
00/hour, DOE Monthly Bonus Opportunities Full-time (40 hours/ week), Monday-Friday, 9am-5pm (No evenings or weekends!) Health, Vision, Dental, Life Insurance, Short-Term & Long-Term Disability, FSA and More 401(k) Plan Paid Vacation, Paid Personal Days, and Paid Holidays No phone calls or staffing agencies, please.
Please submit your resumes online ONLY please.
Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Healthcare setting:
Clinic Medical office Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
