Finance and Insurance Manager -- Harrisonburg Hyundai -- F&I

Company Name:
Harrisonburg Hyundai
Working as a key member of our team, the Finance and Insurance Manager routinely collaborates with the sales team and general manager in order to maintain leading-edge knowledge and directly consults with our customers. The successful Finance and Insurance (F&I) Manager achieves a high Customer Service Index (CSI) by maintaining an outstanding customer service delivery level within strict legal compliance and with unwavering ethics. He/she accomplishes this by providing a true value-add to the closing support function of the sales life cycle. First and foremost, the ideal F&I Manager is a superior communicator who is expert at building customer rapport and effecting profitable closure for the enterprise. In addition, he/she will ideally have a four year college degree and two years of Finance and Insurance experience. The mission if the F&I Manager is to present and articulate a menu of credit service options to the customer in order to optimize the transaction, and to also offer product protection choices in support of the purchase.
The following is a representative list of duties and responsibilities associated with this position:
-- Review customer credit application and credit report
-- Present financing options in a clear and concise fashion
-- Prepare loan documents
-- Prepare delivery documentation
-- Prepare DMV documents
-- Prepare other state and federal documents as appropriate
-- Act as facilitator for any questions that may arise during the process
-- Collaborate with dealership team to stay leading-edge sharp
-- Maintain current knowledge base with regard to all financial instruments and value-add products/services

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